In short
Common questions
What can I ask about?
Documents and letters, the Jobcenter and other authorities, looking for work, translations, insurance, financing and many everyday questions in Germany.
What if I do not know exactly what help I need?
Just describe your situation in your own words. Together we will see where to start and which steps are needed.
Do you help with the Jobcenter and other authorities?
Yes. I help you understand letters, applications and documents, prepare a reply and, if needed, accompany you when you deal with the authority.
Do you help with looking for work?
Yes. A CV, vacancies, a Bewerbung and preparation for an interview. With an AVGS, job coaching can be paid by the Jobcenter or the Agentur für Arbeit.
Do you arrange insurance and help with financing?
For insurance you can get advice and a suitable option. Advice and the conclusion of insurance contracts take place only within the work at an insurance agency. For credit and financing this is a consultation: we look at the situation and the possible options in advance. It is not a promise to grant a loan.
In which languages is help available?
In Russian, Ukrainian and German. Spoken and written translation between these languages is also possible.
What do the services cost?
The cost depends on the question, the amount of work and the support that is needed. Describe your situation briefly — then a price can be given.
Do I have to come to Trier?
No. Many questions can be handled by phone or online. If a meeting in person is needed, you are welcome at the office in Trier.
Where do I send a passport, letters and contracts?
Only in a private message: the bot or a direct message. Better not to post them in the shared group. That way the other members do not see the documents.